Preparedness Matters
People with limited English proficiency may need extra support during emergencies[]. Planners must have ways to clearly communicate emergency information to everyone in the community. This can include creating messages in multiple languages and using images. It also includes placing messages where people who do not speak English will hear or see them. Planners must also be able to provide quick access to interpreters and translated materials during an emergency[].
[EM8] Administration for Strategic Preparedness & Response (ASPR). (n.d.). Access and Functional Needs. https://aspr.hhs.gov/at-risk/Pages/afn_guidance.aspx
[EM9] Centers for Disease Control and Prevention (CDC). (2021). Access and Functional Needs Toolkit: Integrating a Community Partner Network to Inform Risk Communication Strategies. Atlanta, GA: U.S. Department of Health and Human Services (HHS)